Back Hiring A Csr

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phredman Jun 10, 2008 3:19 PM
I'm a fairly new agency with a need of a of CSR. Of course, I can hire someone,train them,pay them $10 hr. Then,later maybe they would like to get their license. I had a candidate come in,she has her P&C license.She said, at the last office,she was making $16 hr. It would be great to have someone with a license, her rate of pay would be stretching the budget. Any suggestions of this scenario?
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parthiv007 Jun 12, 2008 1:27 PM
what state are you in?
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phredman Jun 12, 2008 2:28 PM
I'm in Nevada.
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parthiv007 Jun 13, 2008 2:01 PM
do you want to sell policy in IL -- i am licnesed
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lee3461 Jun 17, 2008 2:44 PM
I am in FL and in the same position. I'm an experienced licensed agent/CSR. Since my boss is starting out, he is paying me 12.00hr and 20.00 for any policy written. You need to get someone who understands business and will grow with you or you are wasting your time and money. They will take the experience and go somewhere else. Hope this helped
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Shurpen Jun 18, 2008 2:01 PM
Assuming you belong to the BIG I or PIA call them and ask them what the going rate is for an experienced CSR is in your state. There are other salary research tools on the internet. You may need to look for other titles like insurance agent assistant in some of them for pay scale ranges. I can tell you an experienced Commercial Lines CSR in our area can make anywhere between $25,000-$55,000 a year. It all depends on the size of accounts they work on and the size of the agencies. Of course the top end of this pay scale is at the big agencies with accounts with $1,000,000 in premiums. Sounds like you have taken the time to train in the past and the staff has left you. If your going through this repeatedly, perhaps your rate of pay is not keeping up with what is going on in your region. Good luck in finding the right staff person. Kathy MN
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pjacobs Jun 20, 2008 10:56 AM
Suggest a salary with commission. This gives her the opportunity to make more than $16 an hour and increase your business. Another question to ask yourself, how much work can this person tackle of what you have your hands in? Will it free up enough time for you to focus on gaining new business? If she has the ability to take on a full load or more, which she should at that rate, you may have an opportunity to build your business.

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